Shopping FAQ

What payment method do we accept?
We accept Visa, Master, PayPal, Alipay and WeChat Pay

Do we offer resizing?
Yes, please contact our customer service (852)37003500

Is in-store pick up available for items purchased?

Shipping & return FAQ
How do I cancel my order?
Please contact our customer service on (852)37003500

What shipping options are available?
SF Express, Speedpost and in-store pick up.

How can I make returns or exchange?
Please refer to our returns & exchange policy

Can I track my online order?
Yes, please check your emails for order updates and tracking

How long does the order take to ship?
2-5 days depends on different circumstances.

How much is shipping?
Please refer to our shipping & delivery policy

How long does refund take to be processed?
Depends on the payment methods that you used.

Can I exchange my purchase?
Please refer to our exchange and return policy.